Frequently Asked Questions
Find answers to the most frequently asked questions about Flow Club.
What is Flow Club?
Flow Club is the first digital community for support and training for Kenyan entrepreneurs. We provide templates, practical articles and concrete tools to help you develop your business, regardless of your sector.
Who is Flow Club for?
Flow Club is for all Kenyan entrepreneurs who want to develop or maintain their business: turnover between 2 and 20 million KES per year, 1 to 10 employees, active on WhatsApp and looking for practical advice to structure their growth.
What is Flow Club's vision?
To build the largest digital community of entrepreneurs in Kenya, by democratizing the tools and methods that were previously reserved for large companies.
How much does Flow Club cost?
If you are a Flow Africa client: the Club is free! It's a benefit included in your subscription. If you are not a Flow Africa client: we have an exclusive limited-time offer of 299 KES per month (instead of 1,299 KES) for life (as long as the subscription is paid), with no commitment period.
Is there a commitment period?
No. You can cancel at any time. There is no contract or minimum period.
How can I pay?
Payment is made via M-Pesa. A monthly subscription is automatically deducted each month.
Can I sponsor other entrepreneurs?
Yes! If you are a member, you can recommend Flow Club to other entrepreneurs and receive additional benefits, including discounts on your subscription. For Flow Africa clients, the benefits come in the form of additional SMS credits integrated into Flow Africa.
What do I get as a member?
Every Tuesday: a practical article + a ready-to-use PDF template. Every Thursday: a micro-video or tutorial (1 minute max). Unlimited access to the complete content library. A community of entrepreneurs who share their experiences and advice.
What types of content are available?
Articles: 3 minutes of reading, practical and immediately applicable. PDF templates: ready to use, compliant with Kenyan standards (employment contracts, invoices, etc.). Videos/tutorials: 1 minute max, to learn in a flash.
What are the main themes covered?
1. Finance & Treasury (cash flow management, receivables, forecasts). 2. Marketing & Sales (acquisition, loyalty, communication). 3. Legal & Tax (KRA, contracts, compliance). 4. Human Resources (recruitment, team management, motivation). 5. AI & Productivity (digital tools, automation, time saving). 6. Case studies / Testimonials (concrete feedback).
Are the contents updated?
Yes. We have three types of content: Permanent content: always valid. Annual review content: to be checked each year. Seasonal content: relevant at a specific time of year.
How can I access the contents?
Members receive a WhatsApp notification when articles or templates are published. They can also log in to the site to access the complete library.
Can I read articles without being a member?
Yes! 2 to 3 articles are free so you can discover the quality of our content before committing. PDF templates, however, are reserved for members.
Can I download templates if I am not a member?
No. One free template is available for non-members, but access to all templates is reserved for members.
How can I log in?
Magic Link: receive a magic link by email to log in with one click. Email + password: log in with your email and password.
Are the contents available in English, Swahili and French?
Yes! The site is translated into English (default), Swahili and French. However, articles and templates are in English.
How are contents distributed?
Contents are distributed: 1. Via WhatsApp (main channel): every Tuesday and Thursday. 2. On the website: in the library accessible to members.
How can I contact the Flow Club team?
You can write to us at: flowafrica001@gmail.com
What should I do if I encounter a technical problem?
Send us a message with a detailed description of the problem (and a screenshot if possible) to the address above. We will get back to you as soon as possible.
Can I suggest article or template topics?
Absolutely! We are attentive to our members. You can share your suggestions via WhatsApp or by email.
Are my data secure?
Yes. We use Supabase and advanced security methods to protect your personal data. We strictly comply with Kenyan data protection regulations.
Will my information be shared with third parties?
No. We never share your information with third parties without your explicit consent.
What are the future plans for Flow Club?
Creation of digital interactions with members: you can post specific offers for members, request partnerships... Physical afterworks: meetings between entrepreneurs to exchange and network. B2B partnerships: with banks, insurance companies, telecoms, accountants and lawyers to offer exclusive benefits to members. Exclusive events: masterclasses, conferences and internal challenges.
How can I contribute to the community?
You can: Share your feedback. Recommend Flow Club to other entrepreneurs. Participate in surveys and comments on articles.
Didn't find your answer?
Send us a message at flowafrica001@gmail.com or via WhatsApp. We will get back to you as soon as possible.
Still have questions?
📧 flowafrica001@gmail.com